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FAQ

Concerned Division Answer Question
Public Health Official working hours in  Abu Dhabi abattoirs daily from 6:00 AM to the7:00 PM for all abattoirs, and in Ramadan, there will be Night Shift in both Abu Dhabi abattoirs for the public, Bani Yas abattoirs and Shahama abattoirs and this night shift in the Ramadan will be from 10 PM  to 1:30 AM. What are the work hours in abattoirs?
Public Health From 6:00 AM to 11 AM and from 02:00 PM to 07 :00 PM What are the working Hours of abattoirs on Friday?
Public Health There are two cemeteries now open; the first is in Samha area, the second in Bani Yas area. How many open cemeteries for Muslims in the city of Abu Dhabi?
Public Health NO Is Cemetery of Sas Al Nakhal (Umm Al Nar) for non-Muslims open ?
Public Health Yes, there is a place for burying the non-Muslims deads which is next to Bani Yas Cemetery for muslims in Shamkha South Are there cemeteries of non-Muslims in Abu Dhabi city? Where they are located?
Public Health All the reasons are clarified and all the shops have been previously served an notificaiton that contains all items that have been violated, and all shops are informed and given an extra year grace period to correct their positions before closing. Why shop are being closed without clarifying the reasons?
Public Health At customer service counter in Al Butain Municipality Center Where fines are paid?
Public Health At the counter of Al Butain municipality center if the card newly seized, but for the old card at Head of Health Control Department (Madinat Zayed). Where you can collect the seized card?
Public Health To ensure compliance of applying the health requirements, to maintain the healthy environment and to reduce recurrence of the breaches Why the inspection of shops are continuously performed?
Public Health There are no exception, the establishment must be conformed with the terms of space and conditions of the activity  Could the shop be licensed if the area is less than two meters?
Public Health Because it is the jurisdiction of cosmetic clinics, and not usual devices for any stylist to be used, and it is not allowed to be used by unqualified person from the Health Authority, because it may harm to the human in case of misused Why laser device was withdrawn from saloons?
Public Health Because it is mixed with dangerous substances which might harm skin and health. The natural henna has red color not black color, and black color results from other additives that are added. It also may burn the skin and cause second degree burn Why the black henna was banned ?
Public Health The herbs blended in beauty centers and non-reserved in a safe manner or in containers that are not in conformity with the conditions and specifications where each type must be separately kept and and with blending shall be confiscated. Some herbs when being mixed, it turns into toxins and all specifications are developed in coordination with the Health Authority / Zayed Center Is useing the mix herbs in beauty centers not allowed and it will be withdrawn although it natural herbs?
Public Health Parking vehicles on the sidewalk should be considered violation by the law and the municipality impose fines in order to preserve the general appearance and infrastructure Is parking vehicles on the sidewalks considered violating to the law?
Public Health Yes, if the client paid the rent and the space was small, the approval will not be granted, therefore the customer will lose his money, and the customer can refer to the health department and request an initial inspection for the establishment location before renting the shop and knows the feedback before rental shop in order to know if the shop is suitable for doing business. Is each investor required to make sure the shop space before renting the same?
Public Health Yes, there are certain areas for each commercial activity according to its work type and nature Are there certain areas for each commercial activity?
Public Health These activities will be licensed in ground shops and that area is not less than 30 m2, and there are other health conditions, kindly refere to the health control department before starting the activity to avoid rejection so, the customer will not lose his money. What is the space required practising activities of the cosmetics and beauty accessories - wholesale?
Public Health This activity are licensed in the ground shops and trade and hotels balances (four-star and above) and within the beauty centers and personal care for commercial villas and its space is not less 30 m 2/6 m 2 for each separate room, in addition, there are other health conditions kindly refer to the health control department before starting the activityto avoid rejection so the customer will not lose his money. What is the required space for practising the eastern bath activity for men?
Public Health These activities are licensed in the ground shops, hotels and balances (four-star and above) commercial villas, the required:

space is - Independent activity: not less than 75 m2.

- Adding an activity of cosmetics trade: allocating a space not less than 4-2 m. Adding an activity of cutting hair and hairdressing: complying with the terms of such activity.

- Adding an eastern bath for men: allocating  space of 6- 2 m/ per bath

- Adding an activity of relaxing and massage: providing an additional space not less than 6 -2 m/ per room.

There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space for practising an activity of beauty and personal care center for men?
Public Health These activities are licensed in the ground shops, hotels and balances (four-star and above) commercial villas, the required:

space is - Independent activity: not less than 75 - m2.

- Adding an activity of cosmetics trade: allocating a space not less than 4-2 m. Adding an activity of cutting hair and hairdressing: complying with the terms of such activity.

- Adding an eastern bath for men: allocating  space of 6- 2 m/ per bath

- Adding an activity of relaxing and massage: providing an additional space not less than 6 -2 m/ per room.

There are other health conditions please check the health control department before starting the activity to a void rejection so, the customer will not lose his money.
What is the required space for practising an activity of beauty and personal care center for women?
Public Health This activity are licensed in the ground shops and trade and hotels balances (four-star and above) and within the beauty centers and personal care for commercial villas and its space is not less 30 m 2/6 m 2 for each separate room, in addition,There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money. What is the required space for practising the eastern bath activity for women?
Public Health This activity is licensed in the ground shops, hotels and balances (four-star and above) commercial villas, the required space is:

- Independent activity: it must be at least 30 - 2 m.

- Activity added to other related activity: is is not less than 6- 2m  In addition, There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space to inscribe henna for women and the locations to be licensed for it?
Public Health This activity is licensed in the ground stores only, and the requiredspace is:

- The office for receipt and delivery of clothing only: its space is at least 20 m². the office must have a branch for washing and ironing activity with the provision of a car.

- Minimum space for practice of ironing activity is 30 m² only.

- Minimum space for practice of washing activity is 30 m² only.

- Minimum space for practice of ironing and washing activity is 30 m² only.

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space for ironing and laundry and the licensed locations?
Public Health The activities listed below are only licensed in industrial zones, outside the island of Abu Dhabi city, and a minimum required space is 100 m².

- Carpentry (carpentry workshops)

- Carpentry and installing wood flooring works.
- Obelisk carpentry works.

In addition, There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.

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What are the required space concerning the carpentry workes activites and its licensed locations?
Public Health The work of gypsum activities are licensed in the industrial zones (Musafah) outside the island of Abu Dhabi city, and minimums required pace is  50 m², and within Abu Dhabi Island it is allowed to make an office administrative only with space of 30 m².

In addition, There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding the activity of plaster works and its licensed locations?
Public Health The trading activity of bicycles, its spare parts and accessories shall be licensed in the area of parts of the island city of Abu Dhab, -Al Falah Street to the Al Maqtaa bridge and the minimum required space is 80 m² and in industrial and commercial areas outside the island of Abu Dhabi city, the minimum required space is 50 m²

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding the activity of bicycles, its spare parts and accessories and its licensed locations?
Public Health The trading activity of repairing the bicycles shall be licensed in the area of parts of the island city of Abu Dhab, -Al Falah Street to the Al Maqtaa bridge and the minimum required space is 50 m² and in industrial and commercial areas outside the island of Abu Dhabi city, the minimum required space is 30 m²

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding the activity of repairing the bicyclesand its licensed locations?
Public Health The motorcycle trade activities, its spare parts and fittings shall be licensed for agencies only  in parts of the island of the city of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge, and in industrial and commercial areas outside the island of Abu Dhabi city, and the required space is:

1. Partes of Island City of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge       • For activity of the motorcycle trade, it is only 80 m²

• For activity of motorcycle parts and accessories trading, it is only 80 m²

• In case of adding any of the two activities to the another: 100 m²

2. In the industrial and commercial areas outside the island of Abu Dhabi City

• Activity for all motorcycle trade: 60 m²

• For activity of motorcycle parts and accessories trading, it is only 50 m²

• In case of adding any of the two activities to the another:  100 m²

In addition,there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding the trade of vehicles decoration and accessories tradig and auto parts for vehicles and its licensed locations?
Public Health The motorcycle trade activities, its spare parts and fittings shall be licensed for agencies only  in parts of the island of the city of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge, and in industrial and commercial areas outside the island of Abu Dhabi city, and the required space is:

1. Partes of Island City of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge       • For activity of the motorcycle trade, it is only 80 m²

• For activity of motorcycle parts and accessories trading, it is only 80 m²

• In case of adding any of the two activities to the another: 100 m²

2. In the industrial and commercial areas outside the island of Abu Dhabi City

• Activity for all motorcycle trade: 60 m²

• For activity of motorcycle parts and accessories trading, it is only 50 m²

• In case of adding any of the two activities to the another:  100 m²

In addition,there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding the trade of vehicles decoration and accessories tradig and auto parts for vehicles and its licensed locations?
Public Health Trading acitivites of the tire, its fittings, and repair and changing tires shall licensed in parts area of the island city of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge  and in industrial and commercial areas lcoating outside the island of Abu Dhabi city, and the required space is:

1. Parties Island City area of Abu Dhabi-Al Falah Street to the bridge
• Tires and accessories trade, it is only 80 m²

• Repair and changing tires, it is only 80 m²

• If adding any of the two activities to another, it will be 140 m²

2. In the industrial and commercial areas which locating outside the island of Abu Dhabi City

• Tires and accessories trade, it is only 60 m²

• Repairing and changing tires, it will be only 60 m²

• If adding any of the two activities to another, it will be 100 m²

In addition, there are other health conditions, kindly refer to the health control department before starting the activity until it is not rejected, therefore the customer will lose his money.
What is the required space regarding trading activities of cars, accessories and repairing and changing tires and and it licensed locations ?
Public Health The activity of car batteries trading shall be licensed in an area of parts of island of Abu Dhabi city, from Al Falah Street to Al Maqtaa bridge, and areas industrial which locating outside the island of Abu Dhabi city, and the activity of trading trucks and equipment and machinery batteries shall be licensed in industrial zones outside the island of Abu Dhabi city, the required spaces is:

1. Parts area of Island City of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge • Auto Batteries trade, it is  only 80 m²

2. In the industrial areas locating outside the island of Abu Dhabi City

• Auto Batteries trade, it is only  60 m²

• Trucks and equipment and machinery batteries trade, it is only 100 m²

• If any of the two activities added to the other: 140 m²

In addition, There are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding trading activities of the car batteries and trading Batteries of trucks, equipment and machinery and it licensed locations?
Public Health Trading activites of the cars recorders and TVs shall be licensed in parts area of the island of city of Abu Dhabi, from Al Falah Street to the Al Maqtaa bridge, and industrial areas locating outside the island of Abu Dhabi city, and the required space is:

1. Area parts of Island of City of Abu Dhabi, Al Falah Street to the Al Maqtaa bridge • recorders and TVs cars trade, it will be only 80 m²

• In event of adding to another activity, area of 30 m² is calculated and after the approval of the Public Health Department

2. In the industrial areas locating outside the island of Abu Dhabi City

• recorders and TVs cars trade, it will be only 60 m²

• In the event of adding to another activity, an area of 20 m² is calculated and after the approval of the Public Health Department

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space regarding trading activites of the recorders and TVs of cars and its licensed locations?
Public Health Handcraft business activities are not transferred to outside the island of Abu Dhabi City, but the occupational and professional activities were organized within the island of Abu Dhabi city, as the carpentaries and industrial workshops are shifted outside the island, but the rest of the service activities that provide its services to members of the community such as automotive activities and various repairs are still existed and provide their services within the legislative and regulatory frameworks keeps the exterior general appearance of Abu Dhabi city. Why a lot of activities were transferred to Musafah and outskirts of the island?
Public Health Yes, to make sure that he is able to provide the required requirements Should the client read the health requirements before starting to rent the store?
Public Health Because It's an old building which free from the lowest health standards Why the license is stopped if the building is old or renovate?
Public Health No, the burial in the cemetery is completed and there is no place for burial Can the deads be buried at Al Butain new cemetery ?
Public Health yes Can evidence of marble or other material put on the graves ?
Public Health Planting trees is not allowed and the small plants that do not extend to the grave does not harm the deceased is allowed. Can the graves be cultivated?
Public Health No objection to fix the soil without extravagance Is it allowed to spray water over graves ?
Public Health Yes, it is not allowed Is it allowed to write the names of Allah and basmalah on the evidence ?
Public Health yes, it is allowed. Is it allowed to write the name of the deceased on the evidences ?
Public Health form 8 AM to  7 PM What are the timing of visiting the cemetery?
Public Health it is not allowed Is it allowed to make water connection for graves ?
Public Health in 2006 When graves numbering process in a cemetery of Bani Yas started?
Public Health The project is under study and implementation Why the gate prepared for existing from the cemetery Bani Yas not opem, although there is a way to do so?
Public Health it is not allowed Is it allowed to wash the car down the buildings ?
Public Health Trading activities of new cars spare parts are licensed for all agencies in the region Parts of Island Abu Dhabi city, Al Falah Street to the Al Maqata bridge  and in industrial areas locating outside the island of Abu Dhabi city, and the  required space is :

1. Parts area of City of Abu Dhabi Island , Al Falah Street to the Al Maqata bridge • Trading Spare parts for the new car shall be for agencies of 80 m²

• In case of adding to another activity, an area of 30 m² is calculated and after the approval of the Public Health Department

2. In the industrial areas locating outside the island of Abu Dhabi City

• Spare parts for the new car shall be 60 m²

• In case of adding to another activity, an area of 20 m² is calculated and after the approval of the Public Health Department

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
.
What is the required space regarding trading activities of the new cars spare parts and its licensed locations?
Public Health Trade the used spare parts cars  activities shall be licensed in industrial zones locating outside the city of Abu Dhabi island, and the required space is:

1. In the industrial areas outside the island of Abu Dhabi City

• Spare parts for cars shall be only 60 m²

• In case of adding another activity, an area of 20 m² is calculated and after the approval of the Public Health Department

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space on the trade of the used spare parts for cars and its licensed locations?
Public Health trading activities of  new spare parts for buses and trucks shall be licensed in industrial areas outside the island of Abu Dhabi city, the required spaces is:

1. In the industrial areas outside the island of Abu Dhabi City

• Spare parts for the new buses and trucks shall be only 80 m²

In addition, there are other health conditions kindly refer to the health control department before starting the activity until it is not rejected, therefore the customer will lose his money.
What is the required space for activities trading of new spare parts for buses and trucks and its licensed locations?
Public Health Trading activities of  the used spare parts for buses and trucks shall be licensed in industrial areas outside the island of Abu Dhabi city, the required spaces is:

1. In the industrial areas outside the island of Abu Dhabi City

• Spare parts for the new buses and trucks shall be only 100 m²

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space for activities trading of the used spare parts for buses and trucks and its licensed locations?
Public Health The trade activities of truck tires and accessories and trade of equipment and heavy machinery tires, its fittings and its licensed locations shall be licensed in industrial zones outside the island of Abu Dhabi city, and the required space is:

1. In the industrial areas outside the island of Abu Dhabi City

• Truck Tires and its fitting trading shall be only 100 m² • trading of Tires heavy equipment and machinery and its accessories shall be only 100 m² • in case of adding to any of the two activities to the other, it shall be 150 m²

In addition, there are other health conditions kindly refer to the health control department before starting the activity until it is not rejected, therefore the customer will lose his money.
What is the required space regarding trading activities of the truck tires and its accessories, and trade tires of heavy machinery and equipment, its fittings and its licensed locations?
Public Health trading activites of the used tires shall be licensed in the industrial zones outside the island of Abu Dhabi city, and the required space is:

1. In the industrial areas locating outside the island of Abu Dhabi City

• trading the used tires shall be only 80 m²

In addition, there are other health conditions kindly refer to the health control department before starting the activity until it is not rejected, therefore the customer will lose his money.
What is the required space regarding trading of the used tires and its licensed locations?
Public Health trading activites of  gear box, installation and repairing gear box and its licensed locations shall be licensed in industrial zones locating outside of island of the city of Abu Dhabi, and required space is:

1. In the industrial areas locating outside the island of Abu Dhabi City
 * trading of installation the gear box shall be only 80 m²
• trading of installation and fixing gear box shall be only 80 m²                               • in case of add any of the two activities to the another:, it shall be 120 m²

In addition,there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space on the trading activites of  gear box, installation and repairing gear box and its licensed locations?
Public Health Activities of installing  additional parts for cars, vehicles tinsmithing activity, vehicles paint workshops, processing activity of vehicles with corrosion-resistant material shall be licensed in industrial areas locating outside the island of Abu Dhabi city, the required spaces is:

1. In the industrial areas locating outside the island of Abu Dhabi City

• Installation of the additional parts for cars shall be only 80 m²  • tinsmithing vehicles, it shall be only 100 m² • vehicle paint and workshops, its shall be only 50 m²                                           • Processing the cars with corrosion-resistant material , it shall be only 80 m²  •  in case of adding any activity to the other, is shall be 130 m²

In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
What is the required space for activities of installing  additional parts for cars, vehicles tinsmithing activity, vehicles paint workshops, processing activity of vehicles with corrosion-resistant material and its licensed locations ?
Public Health The shops for reparing eletricity car and charging the batteries shall be licensed in an area parts of Abu Dhabi island city, from Al Falah Street to the Al Maqata bridge, and industrial areas locating outside the island of Abu Dhabi city, and the required space is:

1. Area Parts of Island of Abu Dhabi City, Al Falah Street to Al Maqtaa bridge      • repair cars electricity and charging batteries shall br only 80 m²

• In case of adding to another activity, an area of 30 m² is calculated and after approval of public health  Administration to the shop site is at least 30 meters away from the nearest residential villas

2. In the industrial areas locating outside the island of Abu Dhabi City

• repairing cars electricity and charging batteries shall be only 60 m²

• In addition to the case of another activity, an area of 20 m² is calculated and after the approval of the Public Health Department


In addition, there are other health conditions please check the health control department before starting the activity to avoid rejection so, the customer will not lose his money.
.
What is the required space regarding the shops of repairng the electricity card and chargeing batteries and its licensed locations?
Customers Service Head Office of the Municipality–Al Bateen Center – Al Shahama Center, Musaffah Center- Al Wathba Center - Chamber of Commerce and industry Center What are customers' service centers?
Customers Service Every day from 7: 00 am to 4: 30 pm and Thursday up to 3: 30 only- Friday and Saturday are off What are the working hours of the customers' service center at the Head Office of the Municipality?
Customers Service Every day from 7: 00 am to 3: 30 pm- Friday and Saturday are off What are the working hours of the customers' service center at Al Bateen?
Customers Service Every day from 7: 00 am to 3: 30 pm- Friday and Saturday are off What are the working hours of the customers' service center at Musaffah?
Customers Service Every day from 7: 00 am to 3: 30 pm- Friday and Saturday are off What are the working hours of customers' service center Al Shahama?
Customers Service Every day from 7: 00 am to 3: 30 pm- Friday and Saturday are off What are the working hours of the customers' service center at Wathba?
Customers Service Every day from 8: 00 am to 3: 00 pm- Friday and Saturday are off What are the working hours of the customers' service center at the Chamber of Commerce and industry?
Customers Service Every day from 08: 00 am to 4: 00 pm - Friday and Saturday are off What are the working hours of the customers' service center at Marina Mall?
Customers Service Every day from 08: 00 am to 4: 00 pm - Friday and Saturday are off What are the working hours of the customers' service center at Al Mushrif Mall?
Customers Service Street no. 9 intersection of Al Falah Street and Sheikh Zayed Street Where is the main customers' service center at Abu Dhabi City Municipality?
Customers Service Street No 9, intersection of Al Falah Street and Al Bateen Street, opposite to Al Bateen Model School, and Sultan Al Yousef Mosque Where is the customers' service center at Al Bateen?
Customers Service Street no. 6, Banks District, next to First Gulf Bank Where is the customers' service Center at Musaffah?
Customers Service Abu Dhabi – Al Shahama Street, near Al Shahama wedding hall What are the working hours of the customers' service Center at Al Shahama?
Customers Service Street no. 1 opposite to the Bani Yas Park What are the working hours of the customers' service Center at Al Wathba?
Customers Service Marina Mall, under Paris Gallery Where is the branch of customers' service Center at Marina Mall?
Customers Service Al Mushrif Mall, ground floor Where is the customers' service Center at Al Mushrif Mall?
Urban Planning The needs of districts for communal facilities have been studied (an urgent plan for facilities has been developed) and the study has been referred to the Executive Council in September 2014. Inquiry about the provision of community facilities services in Abu Dhabi city?
Urban Planning The infrastructure of the following plots have been completed in Mohammed Bin Zayed City, (Sector Z 36) (from Plot No. 13 to 89) (and from Plot No. 216 to 452) How much progress has been made in infrastructure Mohammed bin Zayed City (F36) ready?
Urban Planning The infrastructure of the following plots has been completed at Al Rahba, (Sector B) (from Plot No. 65 to 82). How much progress has been made in the infrastructure of Al Rahbah, sector (B) ready?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector D) (from land plot No. 83 to 100). How much progress has been made in infrastructure of Al Rahbah, sector (D)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector F) (from land plot No. 137 to 142) and (from land plot No. 91 to 100). How much progress has been made in infrastructure of Al Rahbah, sector (F)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector G) (from land plot No. 110 to 123). How much progress has been made in infrastructure of Al Rahbah, sector (G)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector H) (from land plot No. 111 to 128) and (from land plot 90 to 110). How much progress has been made in infrastructure of Al Rahbah, sector (H)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector J) (from land plot No. 197 to 204) and (from land plot No. 205 to 218). How much progress has been made in infrastructure of Al Rahbah, sector (J)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector K) (from land plot No. 17  to 33). How much progress has been made in infrastructure of Al Rahbah, sector (K)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector L) (from land plot No. 107 to 134). How much progress has been made in infrastructure of Al Rahbah, sector (L)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector M) (from land plot No. 91 to 120). How much progress has been made in infrastructure of Al Rahbah, sector (M)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector N) (from land plot No. 87 to 96 + Plot No. 137). How much progress has been made in infrastructure of Al Rahbah, sector (N)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector P) (from land plot No. 63 to 80). How much progress has been made in infrastructure of Al Rahbah, sector (P)?
Urban Planning Infrastructure in the following land plots has been completed: Al Rahba Area, (Sector R) (from land plot No. 17 to 34). How much progress has been made of infrastructure in Al Rahbah, sector (R)?
Urban Planning Infrastructure works shall commence in December 2014, and shall be completed in December 2015. Construction permits for residential lands are set to be issued in June 2015 What is the situation with regard to infrastructure in Abu Dhabi Region, Sector 25 East (Phase I)?
Urban Planning Infrastructure works shall commence in September 2014, and shall be completed in March 2017. Construction permits for residential lands are set to be issued in March 2016 What is the situation with regard to infrastructure in Abu Dhabi region, Sector 25 East (Phase 2)?
Urban Planning On January 15, 2015, the project was transferred to supporting company pursuant on Executive Council Resolution No. 13 C 2014 - on December 22, 2014 How much progress has been made in infrastructure in Abu Dhabi region, Sector 2/52 West?
Urban Planning Infrastructure works shall commence in July 2015, shall be completed in July 2016. Construction permits for residential lands are set to be issued in January 2016. What is the situation with regard to infrastructure in Al Maqta Region, Sector 25 South?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016 . Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in Al Nahda Military Region?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016. Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in SHN6 Al Shawamikh region?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016. Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in SHN11 Al Shawamikh Region?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016. Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in EB3 Bani Yas Region?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016. Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in EB2/3 Bani Yas Region?
Urban Planning Infrastructure works shall commence in June 2015, and shall be completed in October 2016. Construction permits for residential lands are set to be issued in December 2015. What is the situation with regard to infrastructure in in EB5 Bani Yas Region?
Urban Planning Infrastructure works shall commence in June 2014, and shall be completed in July 2016. Construction permits for residential lands are set to be issued in June 2015. What is the situation with regard to infrastructure in in Al Rahba Region, contract (1/659)?
Urban Planning Infrastructure works shall commence in June 2014, and shall be completed in July January 2017. Construction permits for residential lands are set to be issued in June 2015. What is the situation with regard to infrastructure in in Al Rahba Region, contract (2/659)?
Urban Planning Infrastructure works shall commence in April 2016, and shall be completed in April 2017. Construction permits for residential lands are set to be issued in October 2016. What is the situation with regard to infrastructure in in Al Sadar Region for 446 residential land plots (consultant and contractor)?
Urban Planning Infrastructure works shall commence in March 2016, and shall be completed in January 2017. Construction permits for residential lands are set to be issued in September 2016. What is the situation with regard to infrastructure in in Al Samha Region for 576 residential land plots West? (consultant and contractor)
Urban Planning Infrastructure works shall commence in May 2015, and shall be completed in October 2017. Construction permits for residential lands are set to be issued in November 2015. What is the situation with regard to infrastructure in in Al Samha Region for residential land plots 576 East (consultant and contractor)?
Urban Planning Infrastructure works shall commence in December 2015, and shall be completed in December 2016. Construction permits for residential lands are set to be issued in June 2016. What is the situation with regard to infrastructure in in Al Shamkha Region, contract No. (974/4) (consultant and contractor) Sector No. (30- 31- 32- 33- 34)?
Urban Planning Infrastructure works shall commence in January 2016, and shall be completed in July 2017 Construction permits for residential lands are set to be issued in June 2016. What is the situation with regard to infrastructure in in Al Shamkha Region (consultant and contractor) for Sectors (4, 5, 9, 10)?
Urban Planning Infrastructure works shall commence in December 2015, and shall be completed in December 2017. Construction permits for residential lands are set to be issued in June 2016. What is the situation with regard to infrastructure in in Al Shamkha Region for 547 houses, contract (4015) (consultant and contractor)?
Urban Planning Infrastructure works shall commence in December 2015, and shall be completed in December 2016. Construction permits for residential lands are set to be issued in June 2016. What is the situation with regard to infrastructure in in Al Wathba Region 1, 2, and 3?
Urban Planning Infrastructure works shall commence in April 2015, and shall be completed in March 2016. Construction permits for residential lands are set to be issued in October 2016. What is the situation with regard to infrastructure in in Baniyas Region East EB 11-05, EB 11-04, NB 01 11?
Urban Planning Infrastructure works shall commence in May 2015, and shall be completed in June 2016. Construction permits for residential lands are set to be issued in November 2015. What is the situation with regard to infrastructure in in Bani Yas Region No. EB 2 01?
Urban Planning Infrastructure works shall commence in April 2014, and shall be completed in July 2015. Construction permits for residential lands are set to be issued in November 2014. What is the situation with regard to infrastructure in in Khalifa City Region, South East 45?
Urban Planning Infrastructure works shall commence in January 2016, and shall be completed in January 2017. Construction permits for residential lands are set to be issued in June 2017. What is the situation with regard to infrastructure in in Khalifa City, South West 17?
Urban Planning Infrastructure works shall commence in July 2015, and shall be completed in April 2017. Construction permits for residential lands are set to be issued in January 2016. What is the situation with regard to infrastructure in in Shakhbout city, Sectors MSH 32, MSH 33, MSH 34, MSH 35, MSH 36, MSH 37)?
Urban Planning Infrastructure works shall commence in August 2016, and shall be completed in April 2018. Construction permits for residential lands are set to be issued in April 2017. What is the situation with regard to infrastructure in in Shakhbout city in the internal roads and infrastructure of residential land plots 354 (consultant - contractor)?
Urban Planning Infrastructure works shall commence in January 2015, and shall be completed in July 2016 Construction permits for residential lands are set to be issued in July 2015. What is the situation with regard to infrastructure in in Mohammed bin Zayed City, Sector Z-36A?
Urban Planning Infrastructure works shall commence in September 2015, and shall be completed in September 2017. Construction permits for residential lands are set to be issued in March 2016. What is the situation with regard to infrastructure in the region of Mohammed bin Zayed City, Sector Z35?
Urban Planning Infrastructure works shall commence in September 2015, and shall be completed in September 2017. Construction permits for residential lands are set to be issued in March 2016. What is the situation with regard to infrastructure in in Mohammed bin Zayed city, Sectors 20, 19, 17, Z 26?
Urban Planning Infrastructure works shall commence in October 2015, and shall be completed in April 2017. Construction permits for residential lands are set to be issued commence in April 2016. What is the situation with regard tom bin Zayed city, Sector ME3, ME4, ME5?
External Centers The rustic farms terms of use signed by customers provide for using rustic farms for livestock purposes only and not for producing crops. Is it possible to grow crops within rustic farms?
External Centers Please call 02/6788888, Abu Dhabi City Municipality switchboard operators who will refer you to the following centers:

1. Bateen Center
2. Zafarana Center
3. Shahama Center
4. Wathba Center
5. Mussafah Center
What is the phone number of external centers in Abu Dhabi City Municipality?
External Centers Referring to the competent center and geographical area where the vehicle is impounded, besides submitting the vehicle ownership. What is required for redeeming an impounded vehicle?
External Centers First/ Administrative procedures related to bachelors provide for:
Workers in: (1. contracting and construction companies 2.maintanance companies 3. cleaning companies 4. security companies 5.taxi drivers companies 6. industry companies), are allowed to live in workers' developed residential complexes of the Higher Corporation for Specialized Economic Zones. Other workers exercising other activities are not allowed to occupy residential villas. They may domicile either in workers' residential complexes or commercial buildings.

Second / Administrative procedures related to bachelors living in in detached residential villas provide for:

According to occupancy laws, bachelors with the following job titles may be accommodated in leasable detached residential villas with no more than six people per villa:
A. Incumbents of top positions in local and federal government entities and affiliated institutions.
B. Incumbents of top positions in government and semi-government companies working in the emirate.

C. Members of the judiciary, diplomatic corps and consular personnel working in the UAE.

D. Government and semi-government entities provided that the leasable units are used as offices or work places.

E. Private companies and institutions with permits issued by the committee concerned with the privacy of residential neighborhoods which prevents using commercial outlets as residential units.
Is it possible to accommodate bachelors in areas occupied by families of incumbents of top positions? How many bachelors are allowed per apartment? In which case may bachelors be allowed?
External Centers

Law No. (1) /2011 regulating the occupancy of residential units and usufruct of property allocated to UAE nationals in the emirate of Abu Dhabi. A key article in the resolution issued by the Chairman of the Department of Municipal Affairs No. (203) / 2013 regarding the Executive Regulation of Law No. (1) / 2011 regulating the occupancy of residential units and usufruct of the property allocated to UAE nationals in the Emirate of Abu Dhabi (residential units occupancy rules):

1. The number of occupants shall not exceed three persons per room (bedroom).
2. It is forbidden to use, allocate or rent halls or corridors in the residential units for sleeping.

3. Dividing or partitioning residential units for leasing or occupancy is not allowed without prior authorization issued by the competent authority.

4. Each residential unit shall be allocated to just one family, whether this residential unit is located inside a commercial building, in an apartment villa, residential villa, attached or detached villa.

5. Families occupying residential units shall not allow people other than their relatives or close relatives to share the residential unit.

Residential units built on residential land may be rented to the following categories:

A. Families consisting of a husband, wife and a direct kin of the same origin. They are allowed to occupy attached or detached residential villas.

B. Approved bachelor categories: They are allowed to occupy detached residential villas provided that they are leased or occupied by no more than six persons per villa.

What are the main conditions for occupancy of residential units?
External Centers

Pursuant to Law No. (1) / 2011, regulating occupancy of residential units in Abu Dhabi.

Work procedures may be carried out by two entities, each has its own roles: -

Abu Dhabi City Municipality 1. During the daily inspections or when receiving reported cases or complaints of relevance, legal actions shall be taken against violators be it owners, investors, landlords, tenants or companies, before a referral for prosecution

2. Enforcing the provisions issued as per the applicable procedures.

Abu Dhabi Judicial Department:

1. Shall issue its ruling as regards violations issued against law breakers.

2. Issuing orders as regards implementing the verdicts issued.

In case of spotting workers' violations:

The same previous procedures, in addition to obligating all companies to relocate workers to worker cities for the following sectors: general contracting, general maintenance, cleaning, and industry). This reflects our keenness to provide a decent living for workers in conformity with the world's health, environmental and security standards.

What are the procedures taken by the Municipality towards bachelors thronging residential neighborhoods?
External Centers In case of spotting the violation of bachelors thronging accommodations, pursuant to Resolution No. 1 / 2011 regulating the occupancy of residential units, fines shall be slapped against all offenders according to the court's ruling, be it landlords, tenants occupants or accommodation provider. Who is responsible for paying fines related to bachelors' accommodations with illegal partitions: landlords or tenants?
External Centers

These include commencing building or construction works, performing addition, demolition, maintenance or decoration works without obtaining a municipal permit. Such actions are in breach of the following laws: -

1. Law No. (4) / 1983, regulating construction works.

2. Law No. 16 / 2009 regulating construction works.

Examples of these include partitions, improvised additions, unlicensed decor works, etc...) without a municipal permit.

What are the violations of construction law?
External Centers Standing procedures:

1. Law No. (4) / 1983 regulating construction works.

2. Law No. 16 / 2009 regulating construction works.

Procedures carried out by the Municipality:

1. Spotting incomplete construction sites and abandoned buildings disfiguring the general outlook, besides addressing the Building Permits Division to take the necessary procedures.

 2. The Building Permits Division, Abandoned Buildings Committee shall take the legal actions against the sites in violation, assess the building and issue an administrative decision thereon.

3. Demolition and Distorting Elements Removal Committee: shall carry out demolition works, remove debris and implement the administrative decisions issued thereon.
What is the procedure taken by the Municipality when spotting a number of abandoned buildings, disfiguring the general appearance or suspended construction works?
External Centers The application shall be submitted through any municipal customer service center or the Municipality's Headquarters in Al Salam Street. All inquiries, forms and documents required for this service can be obtained from the customer service employee. What are the requirements of obtaining a temporary fence permit?
External Centers Violating Law No. (16) / 2009 regulating construction works in Abu Dhabi emirate shall be punishable by a fine of AED 20,000. The violator shall be required to obtain a maintenance permit for violation removal from the Municipality. What is the fine for failing to perform internal or external maintenance works, distorting public appearance and threatening public health and safety?
External Centers Yes, growing plants is allowed inside the house, but a permit must be obtained from any municipal customer service centers Is it allowed to grow plants inside the house or outside land plots?
External Centers

Procedures carried out by the Municipality in accordance with the following laws:

(Law No. (4) / 1983 regulating construction works and its amendments).

Law No. 16 / 2009 regulating construction works in Abu Dhabi emirate.

1. A violation shall be issued, before referral to prosecution.

2. In case the court ruling is not implemented within the grace period, the Municipality, in coordination with the concerned authorities (Public Prosecution - the Police - ADDC) shall remove the violation by force.

3. All procedures shall be carried out after informing the violator of implementation date of the court ruling.

(A) The electric supply shall not be restored to the building unless the violator refers to the municipal center and submits a power restoration application, besides fulfilling the Municipality's stipulations, namely: conformity of the building in question with the applicable laws.
(B) Registering the property data in the Tawtheeq System.

What are the procedures for violating the provisions of the law regulating construction works?
External Centers Pursuant to Law No. (16) / 2009 regulating construction works, the building owner or his authorized representative may submit a building permit application (finishing works of building facades) in addition to required documents at any municipal center as per applicable rules. Is it possible to apply for re-painting the facades of residential villas or commercial buildings?
External Centers

The demolition order shall be issued by an administrative resolution pursuant to Law No. (16) / 2009 regulating construction works, regarding demolition of abandoned building distorting the city's public appearance but only after the resolution has been published in the official gazette. Residents shall be given a grace period to evict the buildings (i.e. relocating to another building), then the demolition works shall commence,                   

1. Disconnecting power supply and utility services from the building.                                                        

2. The Municipality's Demolition Committee shall implement the demolition resolution by force if the landlord is deemed unresponsive to the demolition.                                                            

The Municipality does not bear the responsibility of providing an alternative housing for occupants. In case those occupants are Emirati nationals, they may refer to the Cabinet Office or the Crown Prince's Court to apply for an alternative housing.

In case a demolition order of an abandoned building is issued, but such procedure would pose danger to people's lives, who is responsible for providing alternative housing for those families? Is it their responsibility or the government's?
External Centers

Yes, the Administrative resolution No. (141) / 2005 regulating the use of vehicles parking in Abu Dhabi emirate.

Procedures carried out by the Municipality shall be as follows:

1. The vehicles abandoned in a public parking is monitored, photographed and followed up as such dirty vehicles distort the public appearance.

2. If not moved or cleaned within 14 days, a 24-hour grace period is given to the car owner, before the Municipality contacts the car towing company to remove it.

Note: (The Municipality shall not remove the vehicles parked in parking lots of the Department of Transport. It is only responsible for vehicles parked in its own parking lots.

Is there any law regulating abandoned vehicles that distort the public appearance in a public parking?
External Centers

There are two yards in Abu Dhabi city belonging to Al Sahraa Company. For inquiries about location and working hours, please dial the toll free number 8002800:                  

1. Bani Yas, opposite Yas Mart, Phone number: 0561255327, working hours: from 08:00 am to 05:00 pm.

2. Mafraq, next to Al Jaber Garage, Phone Number: 050513344,  working hours: from   08:00 am to 05:00 pm.

Where is the vehicle impounding yard located in Abu Dhabi?
External Centers Pursuant to law No. 2 / 2012 as regards maintaining the public appearance/Administrative Resolution No. (124) / 2014, the fine shall be AED 1000. What is the fine of parking a vehicle for sale or rental purpose?
External Centers Satellite dishes may be installed, but the Municipality calls upon owners of buildings, villas and tenants of all types of buildings in Abu Dhabi city to remove the satellite dishes randomly installed on rooftops or facades which distort the public appearance. It is worth mentioning that such satellite dishes are actually not used as tenants relocate frequently and leave their own satellite dishes thereon, while new tenants install new ones. Is it forbidden to install satellite dishes?
External Centers Legally speaking, it is the building owner or representative (property management company) who is responsible for installing satellite dishes at their own expense. Who is responsible for installing satellite dishes on rooftops?
External Centers A ?maximum of four satellite dishes may be installed on a building roof, preferably a central system in commercial buildings How many satellite dishes are allowed to be installed on the building roofs?
External Centers

Satellite dishes may be installed on rooftops and indoor gardens, taking into account the following conditions:
1. Satellite dishes shall be installed in the middle of rooftops away from edges without jeopardizing other shared services on rooftops and in compliance with safety and security rules.

2. The indoor garden where a satellite dish may be installed must have a fence, and must be two meters away from the fence as minimum and their height must not exceed the height of the fence.

Where may satellite dishes be installed?
External Centers The installations of the satellite dishes is prohibited on the following places: water tanks, HVAC rooms, rooftops, all balconies, elevators & stairs rooms , roof walls, washing racks, water pipes, waste water ducts and utility lines. Where is the installation of satellite dishes forbidden?
External Centers Without jeopardizing the permissible places of installation, satellite dishes and accessories must be installed according to the following technical specifications:
1. Satellite dishes shall be installed within the boundaries of building roof in order to resist winds as stipulated in building codes.
2. The metal parts shall be made of stainless steel, and painted with non-glossy & non-reflective coating.
3. All internal fittings of satellite dishes including stands, transformers, cables and wiring shall be fixed to the floor.
4. Safety and security standards must be followed during installation and maintenance.
5. The wires and connections of satellite dishes shall not be hanging freely from rooftops down the buildings or through windows.
What are the technical specifications for installing satellite dishes and its accessories?
External Centers Violating law No. 2 of 2012 /Administrative Decision No. (124) / 2014, is punishable by a fine of AED 1000, in addition to removing of the reasons for violation. What is the fine for smoking in non-designated areas?
External Centers Violating law No. 2 of 2012 /Administrative Decision No. (121) / 2014, is punishable by a fine of AED 5000, in addition to removing of the reasons for violation. What is the fine for neglecting a property to the extent that it distorts the public appearance and poses threat to public health and safety?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000, in addition to removing of the reasons for violation. What is the fine for exercising a sports or entertainment activity in a way that blocking public areas or in non-designated places (playing, barbecuing, bicycling, wheeled entertainment devices, skiwear, photography etc.)
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 121 / 2014, is punishable by a fine of AED 1000. What is the fine for leaving, storing, laying any materials, installing prefabricated structures (caravans), hanging items of goods, materials or any other items in public places, rooftops or balconies in a way blocking traffic, impeding pedestrians, distorting public appearance or undermining public health
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 121 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation and replacing damaged parts. What is the fine for hoisting or hanging flags, emblems or symbols in a way that distorts the public appearance?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation and replacing damaged items. What is the fine for damaging green spaces?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation and replacing damaged items. What is the fine for damaging public assets?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 122 / 2014, is punishable by a fine of AED 1000. What is the fine for standing or sitting on sidewalks, walkways, entrances of buildings, commercial outlets, public services or emergency exits in a way that impedes movement of others or causes horror, harassment or intimidation?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 121 / 2014, is punishable by a fine of AED 500. What is the fine for hanging clothes on windows or balconies overlooking the public road?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 121 / 2014, is punishable by a fine of AED 500. What is the fine for drying carpets, blankets on windows or balconies overlooking the public road?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 122 / 2014, is punishable by a fine of AED 1000. What is the fine for spitting in public places?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation. What is the fine for erecting a structure or prefabricated items (such as caravans or the like) without a permit ?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000. What is the fine for sleeping in public places?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation. What is the fine for splashing liquids or the like (A/C dripping, car wash) in the main road?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation. What is the fine for trashing waste in non-designated places?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation. What is the fine for displaying a vehicle for sale or rental in non-designated places?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation. What is the fine for blocking access to: (maintenance holes, fire hydrants or fire alarm boxes)?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 10,000 in addition to removing the reasons for violation and replacing damaged items. What is the fine for dumping farm waste in non-designated places?
External Centers Violating law No.2 / 2012 as regards maintaining the public appearance/administrative resolution no. 124 / 2014, is punishable by a fine of AED 1000 in addition to removing the reasons for violation and replacing damaged items. What is the fine for dumping construction debris or sewage waste in non-designated places?

 



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